Returns & Exchanges

At Bprimal, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures your barefoot footwear experience remains stress-free.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unworn, unwashed, and in their original packaging with all tags attached within 30 days of delivery.

• 2.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 3.
  Pack and Ship

  Securely package your items and attach the provided shipping label or address the parcel to our warehouse facility as instructed.

• 4.
  Receive Refund or Exchange

  Once our team inspects your return, we will process your refund to the original payment method or dispatch your new items within 5-7 business days.